Reviews

See Why Dr Rooter Is Lexington's #1 Plumber

Dr Rooter has been putting customer service first since our doors opened in 1999. Our continued dedication to this customer-first mindset consistently results in positive reviews from our clients in Lexington, Columbia, and the greater Midlands region. Read some of them below to see why Dr Rooter is the best option for all your plumbing needs.

  • Jacob was friendly, understanding, and super helpful.
    Jacob from Dr. Rooter was awesome. Had to have my maintenance call in plumbers on a Saturday morning because a burst pipe had flooded our entire lower level. Jacob came to our condo quickly and fixed the pipe. We needed large repairs that couldn’t be done without replacement items and more plumbers, but he made it so that we would be safe from any flooding until they can do those on a weekday. Jacob was friendly, understanding, and super helpful.

    - Sedona G.

  • Thank you, Dr. Rooter!
    Nick did an outstanding job of clearing our 2 clogs in our kitchen sink drain. He knew exactly where the clog was and cleaned it within 35 minutes. He arrived during the time frame that was mentioned. Very thorough, very efficient, highly qualified and highly recommended!!! Thank you, Dr. Rooter!!

    - Tiffany D.

  • He was very professional and personable
    Toshi was great! He was very quick fixing the faucet and also addressed a leak under the sink that we weren’t aware of. He was very professional and personable. Hopefully, we won’t need Dr. Rooter again in the near future, but if we do, we would definitely hope to see him again!

    - Stephanie F.

  • Thanks to Dr Rooter!
    Toshi and Jacob got to my home and were relentless in their efforts to solve our sewage backup issue. They left no stone unturned in their efforts, until they were able to prove that the issue was on the City side and therefore not our liability. Thanks to Dr. Rooter and these guys!!!

    - Chris T

  • I will call Dr. Rooter for all my plumbing needs.
    Called Dr. Rooter about a clogged drain on Saturday. The dispatcher texted the plumber and said he would call back. He called back and said he would be out within a couple of hours. He was the only plumber that called me back. He came out and looked at the problem and that the pipe would have to be replaced and that he would be back on Sunday. He came back on Sunday and replaced the pipe. DJ did an excellent job and the pricing was very good. They do not charge extra for coming out on the weekend. I would highly recommend them to anyone needing a plumber. I called quite a few plumbing companies and the only person I talked to was the dispatcher. I will call Dr. Rooter for all my plumbing needs.

    - Melody C.

  • Thanks, Nick and thanks to Dr. Rooter!!
    In June 2019, a large utility company damaged my sewer drain line while boring to lay new conduit. The first plumbing company I contacted estimated my total cost would be nearly $2500 to dig up and repair the sewer line. Ouch! Then I contacted Dr. Rooter to camera the line, and Nick, their terrific technician, discovered that the damaged and collapsed drain line had been caused by the utility company when they drilled. Nick's camera and locator pinpointed that the damage to the line was on the easement. Eventually, the repair was done at no cost to me by the municipality, but I have had to file a Freedom of Information request to try to get the name of the contracted company in order to be reimbursed for the $500+ costs I incurred as a result of their faulty work. The big breath of fresh air in this smelly sewer saga has been Dr. Rooter. Without Nick's professional expertise, I would have had to foot the bill for a big corporation's negligence. Thanks, Nick and thanks to Dr. Rooter!!

    - R. Pyle