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Reviews

Dr Rooter of Lexington strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read all of our testimonials below. If you are ready to start your service, please call us today at (803) 398-2090.

"We needed large repairs that couldn’t be done without replacement items and more plumbers, but he made it so that we would be safe from any flooding until they can do those on a weekday."

Jacob from Dr. Rooter was awesome. Had to have my maintenance call in plumbers on a Saturday morning because a burst pipe had flooded our entire lower level. Jacob came to our condo quickly and fixed the pipe. We needed large repairs that couldn’t be done without replacement items and more plumbers, but he made it so that we would be safe from any flooding until they can do those on a weekday. Jacob was friendly, understanding, and super helpful.

Sedona G.
      "Hopefully, we won’t need Dr. Rooter again in the near future, but if we do, we would definitely hope to see him again!"

      Toshi was great! He was very quick fixing the faucet and also addressed a leak under the sink that we weren’t aware of. He was very professional and personable. Hopefully, we won’t need Dr. Rooter again in the near future, but if we do, we would definitely hope to see him again!

      Stephanie F.
      "The big breath of fresh air in this smelly sewer saga has been Dr. Rooter. Without Nick's professional expertise, I would have had to foot the bill for a big corporation's negligence."

      In June 2019, a large utility company damaged my sewer drain line while boring to lay new conduit. The first plumbing company I contacted estimated my total cost would be nearly $2500 to dig up and repair the sewer line. Ouch! Then I contacted Dr. Rooter to camera the line, and Nick, their terrific technician, discovered that the damaged and collapsed drain line had been caused by the utility company when they drilled. Nick's camera and locator pinpointed that the damage to the line was on the easement. Eventually, the repair was done at no cost to me by the municipality, but I have had to file a Freedom of Information request to try to get the name of the contracted company in order to be reimbursed for the $500+ costs I incurred as a result of their faulty work. The big breath of fresh air in this smelly sewer saga has been Dr. Rooter. Without Nick's professional expertise, I would have had to foot the bill for a big corporation's negligence. Thanks, Nick and thanks to Dr. Rooter!!

      R. Pyle
      "They left no stone unturned in their efforts, until they were able to prove that the issue was on the City side and therefore not our liability."

      Toshi and Jacob got to my home and were relentless in their efforts to solve our sewage backup issue. They left no stone unturned in their efforts, until they were able to prove that the issue was on the City side and therefore not our liability. Thanks to Dr. Rooter and these guys!!!

      Chris T
      "We needed large repairs that couldn’t be done without replacement items and more plumbers, but he made it so that we would be safe from any flooding until they can do those on a weekday."

      Jacob from Dr. Rooter was awesome. Had to have my maintenance call in plumbers on a Saturday morning because a burst pipe had flooded our entire lower level. Jacob came to our condo quickly and fixed the pipe. We needed large repairs that couldn’t be done without replacement items and more plumbers, but he made it so that we would be safe from any flooding until they can do those on a weekday. Jacob was friendly, understanding, and super helpful.

      Sedona G.
      "He arrived during the time frame that was mentioned. Very thorough, very efficient, highly qualified and highly recommended!!"

      Nick did an outstanding job of clearing our 2 clogs in our kitchen sink drain. He knew exactly where the clog was and cleaned it within 35 minutes. He arrived during the time frame that was mentioned. Very thorough, very efficient, highly qualified and highly recommended!!! Thank you, Dr. Rooter!!

      Tiffany D.