Frequently Asked Questions We Get

In what ways can I help extend the “life” of my plumbing and water heater?
          The best method of preserving your indoor plumbing is the installation of water softeners/conditioners. These will prevent build-up while protecting pipes, thus causing your systems to work in a more efficient manner.
What causes drains to become clogged?
          A majority of the time, clogs occur due to the wrong items being flushed down the pipes. Food can become easily trapped within kitchen sink pipes, and residue from soaps, shampoos, and even hair can clog bathroom pipes. Be mindful of what you flush down the draining systems and regularly clean them with drain cleaner to “eat away” any build-up.
What causes a leaky faucet?
          The solution to this common problem is quite simple; something within the faucet system needs to be rebuilt or replaced. An effective preventative method is gently turning off your faucets instead of hastily.
What’s the best way to prevent leaky pipes?
          Always inspect your pipes for rust and lime; if caught in time, this will prevent leakage. If spotted, contact your local plumber to resolve the issue. This is a problem that could grow into something quite damaging to your home if not caught in time, as leaks can cause floor damage, ceiling damage, etc.
My water heater is leaking. What do I do?
          Immediately call your plumber, as this is a sign of rust on the bottom of the tank. Unfortunately, this means you will need a new water heater.
My toilet runs a lot. Is this a major issue?
          It can be, as wasted water can cause your water bill to increase. It is best to get the issue resolved quickly by replacing the parts needed.
What is supposed to go down the garbage disposal?
          First and foremost, always use cold water to help move the disposal items down the drain. Items such as fats and grease will harden in cold water, making them easier to flush. Do NOT use hot water with fats and grease; it will dissolve them and can cause residue to collect within the drain line. A majority of biodegradable food products can be sent down the garbage disposal, with the exception of clam/oyster shells, cornhusks, and materials with a high amount of fiber content. You should never get rid of glass, plastic, metal, or any non-food items by garbage disposal. Items such as bones and eggshells can help clean the disposal system by scraping build-up, citric acid, pulp, etc., out of the drain. Ice also helps clean the system and can mask odors from disposable items. However, many garbage disposals are self-cleaning. If you use your garbage disposal properly, it will not clog your pipes.
Why is it when I use my dishwasher, water flows into the garbage disposal?
          If food waste is left in the disposal, water will appear when the dishwasher is being used. This indicates a clog is present.
What is the average “life” of a water heater?
          This depends upon how well it is taken care of, the quality of water in your residence, correct installation, and the amount of usage. As expected, the “life” extends greater if maintained the way it should be. When shopping for a water heater, compare brands and buy the one that seems to be the best choice. Chances are, if you buy a water heater that is meant to last for 10 years, the “life” could last even longer if maintained.