What to ask a Potential Plumber
If you’re in the market for a plumber, it’s best to be informed. After all, it’s your money and your household that is at stake. Below are some common questions that are great to ask potential plumbers to determine if they’re the right fit for you:
1. Are you licensed and insured? There may be plumbers out there with great reputations; however, if they’re not licensed, there’s a chance their work will not pass inspection. Don’t go by word of mouth, there are unfortunately some out there in the world who will say they’re licensed when that is indeed not the case. You can research licensing rules for your area online to learn more. Be sure to ask about plumbing insurance also; if something were to break during the job, you may be held accountable if insurance isn’t offered.
2. Does the cost of the plumbing job include everything? There are many factors that determine the price of a job, such as labor hours, cost of materials needed for the job, etc. It’s also important to know if it’s a flat rate or an hourly rate. It’s best to know upfront what you will be paying so there are no unexpected surprises to your budget.
3. Should I pay a certain amount before the job starts or should I wait and pay in full after the job is completed? Some may want a certain amount paid upfront, but do not pay the entire amount before the job has started. It may depend upon how long the job will take to complete or the installation and/or repair of a certain piece of equipment.
4. Do you work alone or will a team be joining you? Check and make sure the plumber who is giving you a price estimate will be the one actually performing the job.
5. Will you clean up once you’re done? Some plumbing businesses may have an extra fee for cleanup jobs; however, it’s best they be the ones to get rid of their mess, as they know how to properly dispose of those items.
6. Am I covered in case something breaks or stops working as it should? Always ask about warranties just in case an emergency appears.
7. What are your specialties? Make sure the plumber in question is one who is qualified to handle your specific type of plumbing problem.
8. Do you answer emergency calls after business hours? If so, how soon could you arrive to my home? If a problem should arrive unexpectedly, it’s best to know your plumber is on standby waiting to fix any and every problem with your plumbing, or can at least arrive before major damage is done to your home.
It is also helpful to seek customer recommendations. In the age of social media, most businesses have pages on Facebook, Yelp, etc., where customers can share their experiences with the public. Research the plumber/company you have in mind and take the comments and ratings into account when making the decision to hire them for the job.